TORONTO -- The Ontario government says high demand and issues with online applications are causing delays of up to three and a half months in issuing birth, death and marriage certificates -- a situation it is apologizing for. Consumer Services Minister Bill Walker said Wednesday that he has ordered a review of the problem at Service Ontario, the arm of the government that process applications for the documents.
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Some people posting on the government's social media pages have complained of delays of up to six months for the documents. Walker said he has authorized additional overtime for workers to help clear the backlog, which the government said varies from 11 to 14 weeks. The minister explained that the delay is being caused by a variety of factors, including an increased number of requests for the documents and problems with online forms that require special attention from staff to fix.
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When an error is made in the online system used to request the documents, changes cannot then be made online, Walker said. Service Ontario must contact the individual directly and that can delay the process significantly, he said.
The government is also investigating whether the online form is generating errors automatically that are contributing to the problem. Walker could not say how long a fix will take but said the government is determined to address the delays and correct the source of the problem. Megan Kloosterman said she applied for her son's birth certificate in August and only received it on Friday. The Windsor, Ont. After that, she went back and forth repeatedly with Service Ontario attempting to correct the information and have the application processed. Kloosterman said the delay meant her family could not travel over the holidays to see relatives in the United States.
It also put a planned trip to the Netherlands to see other family members in April at risk. I didn't feel like it was ever really heard. They couldn't give me a concrete answer.feeepimorjack.tk
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NDP Leader Andrea Horwath said her office is aware of parents who have been waiting months for birth certificates and people who are having difficulty obtaining death certificates for family members. Is there a shortage of staff who are supposed to be processing these requests.
There are a lot of questions. Service Ontario warns of delays for marriage, birth and death certificates.
What if my Ontario birth certificate is lost or stolen?
Related Stories Ontario residents waiting months for birth and death certificates. It includes names of settlers and references to the original records volume, page and microfilm numbers. Database: Land Boards of Upper Canada, Database: Land Petitions of Lower Canada, The Heir and Devisee Commission was established in to clarify the titles to lands. Records can include affidavits, bonds, location certificates, powers of attorney, orders-in-council, copies of wills, mortgages, deeds of sale and testimonial letters.
Library and Archives Canada holds most of the records of the first Heir and Devisee Commission to and some of the records of the second Commission to These records have been microfilmed, but there is no index by name.
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The records are arranged by district, then by type of document RG1 L5, volumes 1 to , microfilm H to H For more information about these records, see the archival description Mikan Heir and Devisee Commission: List of districts, descriptions, volume numbers and microfilm numbers.
A more detailed description of the content of each volume can be found at the start of each microfilm reel.
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The Archives of Ontario holds numerous collections relating to land records such as land grants patents , fiats, warrants, orders-in-council, township papers and petitions. A comprehensive list of their holdings with links to research guides can be in Crown Land Records: Introduction. The Canada Company to was granted large tracts of lands in southwestern Ontario during the s, then leased and sold lots to settlers. See also the following book:. Genealogical extraction and index of the Canada Company remittance books, , by Ruth Holt and Margaret Williams, The Archives of Ontario holds a small number of records of the first Heir and Devisee Commission to and all of the records for the Second Heir and Devisee Commission to See the Archives of Ontario website for information about how to access their microfilm copies of Carleton County Surrogate Court Registers.
To find out about other types of records for genealogy research, visit our Genealogy and Family History pages, including Topics. Visit Ontario Public Libraries to find a library in the province. There might also be a local archives in the area where your ancestors lived. Ontario Page Content.
Civil registration birth, marriage and death records Criminal records Land records Wills Other resources Ontario was one of the original provinces that founded the Dominion of Canada on July 1, European settlement began with the French and continued with the arrival of Loyalists in the s. Civil registration birth, marriage and death records Civil registration is a provincial jurisdiction. Upper Canada Land Board, to RG 1 L4 Land Boards were established in to facilitate settlement in the districts then known as Hesse, Nassau, Lunenburg and Mecklenburg by granting certificates of location to the early settlers.
Other Heir and Devisee records are held at the provincial archives, as described below.
Land records at the Archives of Ontario Crown Land Records The Archives of Ontario holds numerous collections relating to land records such as land grants patents , fiats, warrants, orders-in-council, township papers and petitions. Canada Company fonds The Canada Company to was granted large tracts of lands in southwestern Ontario during the s, then leased and sold lots to settlers.
See also the following book: Genealogical extraction and index of the Canada Company remittance books, , by Ruth Holt and Margaret Williams, Wills The administration of wills and estates is a provincial jurisdiction.